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The tariff that underpins your energy supply is governed by an energy contract. Retailers may offer you two types of contracts:
Standard retail contracts
- include set terms and conditions and can’t be changed by the retailer.
- You are most likely to be on this type of contract if you have never changed retailers or if you haven’t contacted a retailer about an energy contract. Under some standard retail contracts, the price you pay for your energy is set by the state or territory government.
Market retail contracts
- have a minimum set of terms and conditions, but other terms and conditions can vary from contract to contract.
- You might not be eligible for all market retail contracts offered by energy retailers but you can shop around to see what offers are available to you. Market contracts may cost less, offer renewable energy or discounts, and often have fixed term durations where exit fees are charged if you leave early. Market contracts differ between retailers and it is advisable when choosing a market contract to shop around for the one that best suits your needs.
Source: AustralianEnergy Regulator, https://www.aer.gov.au/consumers/choosing-an-energy-retailer/energy-contracts
Historically there has been no uniform standard for tariffs, meaning it is incredibly difficult to compare tariffs across different energy retailers. There are however some tools and services you can use to cut through the noise.
Energy made Easy
Developed by the Australian government, Energy Made Easy allows users to compare all generally available gas and electricity plans, including details such as GreenPower options or solar feed-in tariffs, discounts and incentives, and key terms and conditions. This should make it much simpler to find a plan tailored to individual situations. Click here
Business Energy Advice Program
A federal government initiative, facilitated by the NSW business chamber, to deliver free energy advice to small businesses. Book your consultation now.